Customer Service and Stock Specialist

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a vital member of our store, you will be responsible for merchandising, stocking products, cashiering, and maintaining a clean and welcoming environment. Your dedication to exceptional customer service and collaboration with the Aldi team will enhance the shopping experience for our customers.

Responsibilities

• Demonstrate the Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.) required for the role.
• Process customer purchases, maintain cleanliness, and organize product displays effectively.
• Provide outstanding customer service, assisting customers during their shopping experience.
• Communicate clearly with team members and store management.
• Offer feedback on products, inventory, and any operational issues.
• Participate in store inventory counts and ensure inventory accuracy.
• Adhere to cash handling policies and company procedures.
• Follow established company policies while ensuring document security and confidentiality.
• Perform other assigned duties as needed.

Qualifications

• Must be 18 years or older.
• Ability to deliver prompt and courteous customer service.
• Efficient and accurate operation of cash register.
• Safe and proper use of equipment like hand jacks, floor scrubbers, and balers.
• Experience in general cleaning duties.
• Good verbal and written communication skills.
• Capability to work independently or as part of a team.
• Organized, detail-oriented, and able to follow instructions.
• Education: High School Diploma or equivalent preferred.
• Prior retail work experience is a plus.
• ALDI offers competitive wages and benefits.