Customer Service and Stock Specialist

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a key member of our store operations, you will be responsible for overseeing merchandising, stocking products, cashiering, and maintaining a clean and organized store environment. Your dedication to exceptional customer service and teamwork will be essential to providing a pleasant shopping experience for our customers.

Responsibilities

• Demonstrate the ALDI Mindsets, Acts Competencies, and Professional Skills (M.A.P.)
• Process customer purchases, stock shelves, and maintain merchandise displays
• Provide outstanding customer service and assist shoppers
• Collaborate effectively with team members and communicate with store management
• Contribute feedback on products, inventory, and operational issues
• Participate in store inventory counts and ensure inventory accuracy
• Adhere to cash handling policies and company procedures
• Uphold security and confidentiality standards
• Perform other duties as assigned

Requirements

• Must be 18 years or older
• Ability to deliver prompt and courteous customer service
• Proficient in cash register operation and equipment handling
• Capable of meeting company standards for cleaning and organization
• Excellent communication skills, both verbal and written
• Strong attention to detail, organization, and multitasking abilities
• High school diploma or equivalent preferred
• Prior retail experience is a plus

Benefits

• Competitive wages and benefits package
• 401(k) Plan and Company Matching Contributions
• Employee Assistance Program and National Discount Program
• Medical, Dental, Vision, and Prescription Insurance
• Generous Vacation Time, Paid Holidays, and Paid Parental/Caregiver Leave
• Short and Long-Term Disability, Life Insurance, and more

ALDI is an Equal Opportunity Employer committed to diversity and inclusion. We welcome applicants of all backgrounds without discrimination.