Customer Service and Stock Specialist

  • Aldi
  • Waukesha, WI
  • time-alarm-solid 05-07-2024

Job Description

Join our team at ALDI as a Customer Service and Stock Specialist. In this role, you will play a key part in merchandising, stocking products, cashiering, and maintaining a welcoming store environment. By providing exceptional customer service and working collaboratively with the ALDI team, you will contribute to enhancing the shopping experience for our customers.

Position Details

  • Position Type: Full-Time
  • Average Hours: 32-40 hours per week
  • Starting Wage: $17.00 per hour

Responsibilities

  • Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.)
  • Execute customer purchases, maintain store cleanliness, and organize merchandise displays
  • Deliver exceptional customer service and support the shopping needs of customers
  • Collaborate effectively with team members and communicate with store management
  • Contribute feedback on products, inventory, and operational issues to management
  • Participate in inventory counts and ensure inventory accuracy
  • Follow cash handling policies to minimize losses
  • Adhere to company policies, maintain document security, and confidentiality
  • Perform other duties as assigned

Qualifications

  • Minimum age requirement: 18 years
  • Proficient in providing prompt and courteous customer service
  • Skilled in operating a cash register efficiently and accurately
  • Ability to use equipment such as hand jacks, floor scrubbers, and balers
  • Experience in cleaning tasks according to company standards
  • Strong communication skills, both verbal and written
  • Capable of working independently and collaboratively in a team setting
  • Organized, detail-oriented, and able to multitask effectively
  • Compliance with state and local regulations for alcohol sales

Education and Experience

  • High School Diploma or equivalent (preferred)
  • Prior retail work experience (preferred)
  • Equivalent combination of education and experience

Benefits

ALDI provides competitive wages and benefits package, including a 401(k) Plan, Company Matching Contributions, Employee Assistance Program (EAP), and a PerkSpot National Discount Program. Eligible employees can enjoy health, dental, and vision insurance, generous vacation time, paid holidays, parental leave, caregiver leave, disability insurance, life insurance, and more.

ALDI is committed to equal opportunity and does not discriminate based on various protected characteristics.