Customer Service and Stock Specialist

Job Description

We are seeking a Customer Service and Stock Specialist to join our team at Aldi. As a crucial member of our store operations, you will be responsible for a variety of tasks including merchandising, stocking products, cashiering, and maintaining a clean store environment. Your role will entail providing exceptional customer service and collaborating effectively with team members.

Key Responsibilities

• Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.).
• Process customer purchases, upkeep of store cleanliness, and organized shelving.
• Offer outstanding customer assistance to enhance the shopping experience.
• Communicate clearly with team members and management.
• Provide feedback on products, inventory, and suggest improvements.
• Participate in store inventory counts and maintain inventory accuracy.
• Follow cash handling policies to reduce losses.
• Adhere to company policies, maintain document security and confidentiality.

Requirements and Qualifications

• Must be 18 years or older.
• Proficient in operating a cash register and store equipment.
• Ability to follow company policies and procedures accurately.
• Excellent communication skills and ability to work independently or in a team.
• Detail-oriented, organized, and able to multi-task efficiently.
• Prior retail experience preferred.
• High School Diploma or equivalent is desirable.

Benefits

Joining Aldi means competitive wages and a range of benefits:

• 401(k) Plan.
• Company 401(k) Matching Contributions.
• Employee Assistance Program (EAP).
• PerkSpot National Discount Program.
• Medical, Prescription, Dental & Vision Insurance.
• Generous Vacation Time & 7 Paid Holidays.
• Various additional paid leave benefits.
• Disability Insurance and Life Insurance options.

Aldi is an Equal Opportunity Employer committed to diversity and inclusion. We do not discriminate based on various protected characteristics.