Customer Service and Stock Specialist

Job Description

Join ALDI as a Customer Service and Stock Specialist in a dynamic retail environment. In this full-time role, you will be responsible for merchandising, stocking products, cashiering, and providing exceptional customer service. Working collaboratively with the ALDI team, you will play a key role in enhancing the customer shopping experience.

Responsibilities

• Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.).
• Process customer purchases, stock shelves neatly, and maintain merchandise displays.
• Provide exceptional customer service and assist customers during their shopping experience.
• Collaborate with team members and effectively communicate with store management.
• Provide feedback on products, inventory, and general store issues.
• Participate in store inventory counts and ensure inventory accuracy.
• Adhere to cash policies and procedures to minimize losses.
• Comply with company policies while maintaining document security and confidentiality.

Qualifications

• Must be 18 years or older.
• Efficient cash register operation and excellent customer service skills.
• Ability to operate store equipment and perform general cleaning duties.
• Strong communication, organizational, and multitasking skills.
• High School Diploma or equivalent preferred.
• Previous retail experience is a plus.

Benefits

• 401(k) Plan and Company Matching Contributions.
• Employee Assistance Program and National Discount Program.
• Medical, Dental, Vision Insurance, and Paid Leave Programs.
• Short and Long-Term Disability, Life, and AD&D Insurance.
• Equal opportunity employer with a commitment to diversity and inclusion.