Customer Service and Stock Specialist

  • Aldi
  • Cleveland, OH
  • time-alarm-solid 04-29-2024

Job Description

We are looking for a dedicated Customer Service and Stock Specialist to join our team at Aldi. As a key member of the store, you will be responsible for merchandising, stocking products, cashiering, and maintaining a clean and organized store environment. By providing exceptional customer service and collaborating effectively with the team, you will contribute to enhancing the shopping experience for our customers.

Responsibilities

  • Demonstrate the Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.) as defined for the role.
  • Process customer purchases, stock shelves, and maintain neat merchandise displays.
  • Assist customers and provide excellent service throughout their shopping journey.
  • Communicate clearly with team members and store management.
  • Offer feedback on products, inventory, and any issues for continuous improvement.
  • Participate in inventory counts following guidelines and ensuring accuracy.
  • Adhere to cash handling policies to minimize losses.
  • Follow company policies and procedures while safeguarding confidentiality.

Qualifications

  • Must be 18 years or older.
  • Demonstrated ability to provide prompt and courteous customer service.
  • Efficient operation of cash register and store equipment.
  • Capability to perform cleaning duties to company standards.
  • Effective communication skills and ability to work independently or in a team.
  • Organizational skills, attention to detail, and ability to multitask.
  • Meet state and local requirements for handling and selling alcoholic beverages.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail experience is a plus.

Benefits

  • Competitive wages and benefits package.
  • 401(k) Plan with Company Matching Contributions.
  • Employee Assistance Program (EAP) and National Discount Program.
  • Medical, Dental, Vision Insurance, Vacation Time, and Paid Parental Leave.

If you are enthusiastic about customer service and teamwork, have the required skills, and are ready to contribute to a dynamic work environment, we encourage you to apply for the Customer Service and Stock Specialist position at Aldi.