Customer Service Associate

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Job Description

We are looking for a dedicated Customer Service Associate to join the Avis Budget Group team. As a valued member of our enterprise, you will play a crucial role in providing excellent service to our customers. If you are responsible, energetic, and customer-oriented, we want you on board!

Responsibilities

  • Assist customers with the return of their rental cars.
  • Greet customers, manage keys, record mileage, fuel levels, and vehicle conditions.
  • Check-in vehicles using our computer system while delivering top-notch customer service.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver's License.
  • Basic computer skills for typing and data entry.
  • Strong verbal communication skills.
  • Ability to work outdoors and be flexible with shifts.
  • Previous retail customer service experience a plus.

Perks

  • Bi-weekly pay.
  • Comprehensive on-the-job training and skill enhancement.
  • Paid time off.
  • Health, dental, and other insurance benefits.
  • Contribution for public transportation or parking expenses.
  • 401k retirement benefits.
  • Employee discounts on car rentals and purchases.